We hope you love your goodies, but if you have a change of heart, please reach out to us within 14 days of receiving your product to arrange a return. Note that in order for us to process your return, we'll need proof of purchase.
Contact Email: info@jellymakeup.com.au

​

Refunds will be issued using the same payment method you used for your purchase.

​

Returned items must be unopened, unused, and in their original packaging.

​

Please note that shipping costs will not be refunded, and you will be responsible for the return shipping fees.

​

Jelly strives to accommodate return requests to the best of our ability. However, we reserve the right to make the final decision on returns, especially in cases of frequent returns or suspected policy abuse.

 

Thank you for choosing Jelly! We appreciate your understanding and cooperation.